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Online Payment Policy

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Online Payment Policy

  • ⚠️ All transactions made through our online payment portal are final. Transaction charges, once paid, are non-refundable and cannot be reversed under any circumstances including refund requests, payment disputes, chargebacks, or failed transactions.
  • ⚠️ Any transaction or processing fees charged by the payment gateway, banks, or third-party services will be borne entirely by the cardholder or payer. These charges are not included in the course fee and are non-refundable.
  • ⚠️ Course details, fee structures, discounts, and offers are subject to change at the discretion of the institution. Students/parents are advised to verify the latest pricing and course information on our official website before making any payment.
  • ⚠️ Fees once paid are non-refundable and non-transferable under any condition, including medical emergencies, admission withdrawal, personal reasons, or dissatisfaction with course content. This policy is enforced by ROSE MINE EDUCATIONAL & CHARITABLE TRUST.
  • ⚠️ By proceeding with the online payment, the user agrees to all applicable terms and conditions, including this payment policy. It is the user’s responsibility to ensure all information is accurate before submitting payment.
  • ⚠️ In case of duplicate transactions due to system errors or multiple deductions, users must immediately report the issue to our admin department along with relevant transaction details for investigation and resolution.
  • ⚠️ Users must ensure that their internet connection is stable during the payment process. We will not be responsible for any payment failure caused due to connectivity issues or incomplete transactions.
  • ⚠️ It is mandatory to tick the consent checkbox indicating that the user has read and agreed to all the terms & conditions before being allowed to proceed to the payment gateway.

For any queries or support related to online payments, please contact our finance department via the contact information provided on our website. We recommend taking a screenshot or saving a copy of the transaction receipt for future reference.